
Tax Agents Code of Professional Conduct
Regulatory and Compliance Information
Keeping Clients Informed
Tax Practitioners Board Public Register
As a registered BAS agent, we are regulated by the Tax Practitioners Board (TPB). The TPB maintains a public register of all registered tax and BAS agents in Australia. This register allows you to verify our registration and view our credentials.
You can access the TPB’s public register at any time to confirm our registration details:
👉 Search the TPB Register
We recommend checking this register if you would like assurance that you are engaging a qualified and compliant BAS agent.
Making a Complaint
We are committed to providing quality BAS services and acting in your best interests. However, if you have any concerns or are dissatisfied with a service you’ve received from us, you have the right to make a formal complaint.
Complaints about BAS services can be lodged directly with the Tax Practitioners Board (TPB). The TPB accepts complaints in writing via their website. To submit a complaint or learn more about the process, please visit:
👉 Make a Complaint to the TPB
👉 TPB Complaints Process Information
We encourage open communication, so please feel free to raise any concerns with us directly as well.